• dependencyinjection@discuss.tchncs.de
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    1 month ago

    I think at lot has to do with the company. Like Amazon don’t care as they make so much it’s just not worth waiting around for PINs or signatures as it’ll cost them more than lost stock. Plus they probably have some insurance.

    • sugar_in_your_tea@sh.itjust.works
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      1 month ago

      Right, and we’re talking about iPhones here, so Apple has certainly done the math on whether paying for the signature service costs more than buying insurance on the item.

      As a customer, I don’t particularly care which they do. When I order things from smaller retailers, I usually have to sign. When I order from larger retailers, I usually don’t. Either way, I have never had a stolen package, and if I did, I’m confident I could report it and get a new one sent out quickly. If I had packages stolen frequently, I would expect the retailer to get suspicious and require signature and photo to make sure I’m not the one stealing them or something.

      • dependencyinjection@discuss.tchncs.de
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        1 month ago

        Apple don’t deliver their own parcels, at least in the UK, so that’s all on the courier. I was more referring to buying on contract from carriers anyway as this is also how they’re delivered and it’s the delivery companies that give drivers like 30 seconds per drop because they make more money delivering more parcels so it’s likely cheaper.