I’m on Kubuntu 24.04, rocking a build that was pretty darn high end in 2021 with an AMD 6800 XT, and of course, Wolfenstein: The New Order was already old news by then. Proton does miracles, but this game freezes my entire machine. The last time I saw something like this happen was with Monster Hunter World in 2018, on a much older version of Proton. I can reliably get the game to freeze my machine in the opening level of The New Order, even across multiple versions of Proton, even with the renderapi launch parameter that should switch it back to OpenGL. Of course, even if I report this to Steam support, they’ll tell me that they only support Steam Deck and not bespoke Linux desktops, and the game works fine on my Steam Deck, but would they be interested in some logs and a bug reported against the GitHub project? This is assuming no one here has an easy fix, of course. But if not, how would I get the logs? I wouldn’t know what I’m looking at in those logs, personally. I’m also not sure if they’ll write out correctly. Because it freezes the entire machine, I end up having to hard shut down the computer by the power button, and once or twice during my experiments, it failed to mount my game SSD (a separate drive from where my OS is installed) at boot, and I had to set up the automatic mount in the partition manager again. So assuming that doesn’t impact the ability to write out the logs, I can collect them with some instructions, if you kind strangers in the know wouldn’t mind providing them, please. And if Valve is interested in looking at them.

    • ampersandrew@lemmy.worldOP
      link
      fedilink
      English
      arrow-up
      0
      ·
      3 months ago

      Thanks. I’ll give it a go. I don’t think I’m convinced it’s a hardware issue, since that error says something about permissions and faulty IDs, but what do I know? Couldn’t hurt to check.

      • zelifcam@lemmy.world
        link
        fedilink
        English
        arrow-up
        0
        ·
        edit-2
        3 months ago

        I’m not so sure it is either, but since you’re on kubuntu you don’t easily have access to newer mesa/kernel to test software.

        Troubleshooting is not about finding the issue right away, it’s about eliminating by going through all of it and trying it to narrow it down.

        Have you tried a distro with a bit more recent packages? If it also crashes then we know it’s more likely something with your hardware.

        • ampersandrew@lemmy.worldOP
          link
          fedilink
          English
          arrow-up
          0
          ·
          3 months ago

          I’m not in a position to test on more than just these two machines/distros. Once upon a time, I tried switching to Fedora, but some of the behaviors were not to my liking, so I went back to Kubuntu.

          • zelifcam@lemmy.world
            link
            fedilink
            English
            arrow-up
            0
            ·
            3 months ago

            I’ll end it here.

            If you are curious I’d check out the following link and see what version of mesa you are running vs the latest. Maybe you can find more info or other experiences from users on that specific version.

            https://linuxcapable.com/how-to-upgrade-mesa-drivers-on-ubuntu-linux/

            If you want to explore a newer kernel: https://ubuntuhandbook.org/index.php/2023/08/install-latest-kernel-new-repository/amp/

            Finally, I’m curious if you boot using USB into a live distro like Nobara, if you can manage to test the game. Or even actually install Nobara to a spare USB drive drive and test the game.

            Maybe someone else can chime in, but that’s about all I can think of. If you want to find a root cause, you have to run through and find what’s not the issue.

            • ampersandrew@lemmy.worldOP
              link
              fedilink
              English
              arrow-up
              0
              ·
              edit-2
              3 months ago

              I understand the nature of troubleshooting, but I don’t think testing a 45 GB game is feasible off of a live distro, and any way to test it on my hardware outside of logs is a whole lot of work to get one game working; I don’t have a spare drive around either. I just figured these errors would mean something to someone who could take action on it to make a better Proton for everyone. I haven’t checked the kernel yet, but my version of mesa matches the latest stable version in your link.

              EDIT: I did find this link that sounds like it’s a mesa bug. I’m on the same major version but a different minor version.

              • zelifcam@lemmy.world
                link
                fedilink
                English
                arrow-up
                0
                ·
                edit-2
                3 months ago

                FYI

                I don’t think testing a 45 GB game is feasible off of a live distro

                Since AMD GFX works out of the box and steam is preinstalled in some live distro’s… simply mounting the hard drive with the game and then adding it to steam will work. Allows you to add the game ( steamlibrary) without having to download. Just a thought.