Well since I’ve been mostly in customer service jobs I’d like for people to know that the reps don’t make the rules or decisions. When there is something about a store or service that’s undesirable such as prices then it’s something to bring up to upper management or just let them lose you as a customer. But you can be as nice to the reps as they are to you.

  • ThatWeirdGuy1001@lemmy.world
    0·
    2 months ago

    I work in food and the amount of customers that act like every mistake is a personal attack is wild.

    If you actually think someone is deliberately messing up your food you need to just stop going there entirely.

  • spittingimage@lemmy.world
    0·
    2 months ago

    I do equipment ordering for a nation-wide institution of 36,000 staff with hundreds of offices and clinics. My job would be so much easier if people would tell me where they want it at the time they’re telling me they need it.

    • neidu2@feddit.nl
      0·
      2 months ago

      I have to admit that I often forget to specify this. The fact that I’m Field Service doesn’t make it easier for my vendor to do the guesswork either, but they’ve gotten used to the fact that the address of the head office is only for billing, so they’ve made a habit out of asking.

  • ѕєχυαℓ ρσℓутσρє@lemmy.sdf.org
    0·
    2 months ago

    When you buy a research paper, the author doesn’t get any cut from it. The journals are scams, and should be destroyed. Until that happens, try searching on arxiv.org first, usually there are preprints available there. If not, contact the authors. Most of us are happy to share our results. Your local library can also help you get access to those.

    These are the more legitimate ways, and then there’s sci-hub. I’ve actually seen internationally renowned researchers open a paper using sci-hub on their laptop lol.

  • NataliePortland@lemmy.caEnglish
    0·
    2 months ago

    You can bring your phone into the X-ray room. Unless you’re getting a hip X-ray you can even keep it in your pocket. Keys and wallet too!

    All my patients are convinced that a phone can’t be in the pocket and I cannot even convince them otherwise. They don’t believe me!

  • some_guy@lemmy.sdf.org
    0·
    2 months ago

    The things I ask you to do while troubleshooting aren’t guesses. They’re based on years of experience.

    • Garbanzo@lemmy.worldEnglish
      0·
      2 months ago

      Sometimes I’m guessing, but my guesses are more informed than yours and I’m only suggesting giving it a try because it will be faster than this argument we’re now having about it.

      • borari@lemmy.dbzer0.com
        0·
        2 months ago

        If you can frame every guess so that it can only ever have a binary A/B answer, troubleshooting and guessing are pretty much identical.

  • all-knight-party@kbin.run
    0·
    2 months ago

    If you work around forklifts, never trust the driver. Ideally they’re being safe and watching out for you, but don’t gamble on it. They’re heavier than a car and can very easily kill you or at the least break your foot and it will be an arduous healing process.

    • DessertStorms@lemmy.blahaj.zone
      0·
      2 months ago

      Ideally they’re being safe and watching out for you, but don’t gamble on it

      Also, accidents just happen - people have heart attacks, strokes, seizures, machines malfunction, all sorts of shit can suddenly happen that is out of anyone’s control, so even if someone is being safe and watching out for you, it isn’t worth the gamble…

  • Nomecks@lemmy.ca
    0·
    2 months ago

    If you can look people in the eye and make them laugh, while also maintaining relationships long term: You will likely make the most money and have the best life in sales, regardless of industry.

  • zews@lemmy.world
    0·
    2 months ago

    Career Linux/Unix guy since the early 2000s with a high school diploma here. If you love tech, can wear a button-up shirt, and chew with your mouth closed, you can go into tech sales. Where you can make 2 to 10x the money while traveling the world and get to do just as much or more cool tech stuff than you do today.

    I used to pull cables and rack servers while getting paid shit and working stupid late hours. For the last 10+ years I’ve done some of the best tech work of my career while eating Nobu and never paying for a hotel or flight when I go on vacation.

    And don’t say some BS like that only worked for people that got into tech early. I’ve been the tech screener for applicants for years. We hire plenty of people from Gen z to boomers. We’ve had $200k+ jobs sit empty for over a year.

  • neidu2@feddit.nl
    0·
    2 months ago

    If your router or switch costs less your computer, I can’t help you.
    If your computer costs less than your car, I can’t help you either.

    • Hugh_Jeggs@lemm.ee
      0·
      2 months ago

      My router was free with my fibre connection and it’s worked perfectly for three years along with the free TV streaming box

      My car cost 12k brand new cos it’s a little shitbox and that’s all I need

      My pc was about 3k and I built it myself

      I’m guessing here, but it sounds like you’re an pretentious dick and I wouldn’t ask for advice anyway

      • brygphilomena@lemmy.world
        0·
        2 months ago

        He’s saying he works on enterprise gear. It’s different. In networking, a lot of similar but other than rebooting shit, there isnt much to do.

        And managing servers, services, using terraform or Jenkins, docker, podman, kubernetes or any other enterprise tool isn’t the same as fixing your computer not printing.

        Totally different skills

        • borari@lemmy.dbzer0.com
          0·
          2 months ago

          I’ve seen a ton of response across lemmy like this. People are just primed to get hostile/argumentative for no reason and, as in this case, because they completely failed to comprehend the original post.

          • AggressivelyPassive@feddit.de
            0·
            2 months ago

            Maybe because the original post seems awfully arrogant, if you don’t know the context - and the post didn’t provide any context.

            I’ve seen a ton of responses like yours. You’re implying that everyone gets the context, if they don’t, you assume everything is “hostile” if it’s not the exact line of thought you happen to support.

            Accept that other people live different lives from yours and have different experiences and knowledge.

      • faltryka@lemmy.world
        0·
        2 months ago

        I think the point he’s trying to make is that he works on specialized network gear for enterprises and really isn’t the right person to go for IT support for your home internet issue. Not that you’re beneath him.

        I kinda understand too, I have spent a lot of time in highly specialized technical domains and people often then ask me for tech support for things like their printer or whatnot that I am ignorant of.

    • Tolookah@discuss.tchncs.de
      0·
      2 months ago

      Ah ha! My $100 car, $120 PC and $150 router have a new support guy!

      Though really, those PCs must be either very special purpose or very general purpose.

      • cm0002@lemmy.world
        0·
        2 months ago

        I mean, you can hit 10/15K on a single server spec out really really easy

        If you need to build out a whole rack, you can easily top 60-70k+

        And that’s not even factoring fancy dancy AI hardware either lmao

  • That_Devil_Girl@lemmy.ml
    0·
    2 months ago

    As a welder, quality doesn’t come cheap or fast. A lot of work goes into my work. Even if all I’m doing is welding Part A to Part B, a lot of research, prep, and planning goes into it.

    I need to know what the base material is, the base metal thickness, I need to clean the HAZ, I need to protect everything near the HAZ. I need to actually weld it and clean it for repaint.

    A good welder plans to have their welds last the lifespan of the thing being welded on. If I’m welding a car frame together, I’m going to make damn sure they’re good long-lasting welds that resist corrosion. Those welds will outlive the car itself.

  • Skull giver@popplesburger.hilciferous.nlEnglish
    0·
    2 months ago

    I’m no longer on helpdesk duty, luckily. However, one thing I’ve learned is that people are lazy and will lie. Constantly. Even if they’re being nice. Even if they know what they’re talking about.

    You say you’ve rebooted your modem. I want to believe you, I really do, but I need to make sure you actually rebooted your modem. At first, I believed people, only to find out half an hour later that the modem has an uptime of three years and the post-reboot reconnect I’ve been looking for in the logs never took place.

    You say you’ve just changed your password and still can’t log in. I want to believe you, but resetting the password again takes 30 seconds and troubleshooting a lazy lie takes 10 minutes.

    And for the love of god, don’t pretend to check if you’ve plugged everything in correctly when it takes exactly as long as actually checking. When I say “we should check the cabling” that’s not an insult of your intelligence, that’s a step towards resolving the problem you’ve been having for weeks.

    I know repeating troubleshooting steps you’ve already done is a massive pain. I hate it just as much as you do. But sometimes, after telling me what you’ve figured out yourself, you just need to let go and do what I say if you want your problem resolved. I know the stuff I suggest doesn’t always make sense, but the shit we’re selling you doesn’t make sense if you look beyond the surface. And yes, I’m just as frustrated about the idiotic workarounds necessary to make anything work, neither one of us has the power to actually change this.

    Also, don’t try this “I know the manager/boss/CEO” bullshit. Even if you’re telling the truth, nobody really cares. It’s not the flex you may think it is. Oh, and threatening legal action only slows down resolving your problem, because now someone senior needs to evaluate if you’re actually going through with a lawsuit, and every procedure needs to be double-checked to make sure you won’t win.

    Lastly: when I link you something, and you call me because you “don’t understand”, I’m going to go through the steps I linked you step-by-step, directly quoting the text provided. If I’m being paid by the hour, I don’t mind that much, but you could save both of us a lot of time by at least trying to follow the manual.

    • MrGG@lemmy.ca
      0·
      2 months ago

      Oof! Hello, fellow Ontarian here. I had no idea this was the case for Ontario farm workers! Is it common for people to be paid less than minimum wage and not get breaks? Is it just for specific times of year (ie harvesting) or for the entire growing season?

      This may sound weird, but: thanks for the work you do in agriculture and feeding us! 😛 I’m in / from Toronto, and try to buy local when I can.

      • RoquetteQueen@sh.itjust.works
        0·
        2 months ago

        I work on a small farm and am treated well but my understanding is that the big farms that supply the grocery stores employ almost exclusively underpaid temporary foreign workers (TFW). A lot of the farms that sell at farmers markers also employ underpaid TFWs or idealistic young people who will work for food, a room to sleep in, and a $50 a week allowance.

        • MrGG@lemmy.ca
          0·
          2 months ago

          Ah, TFWs. If you go by the news, neither big farms nor Tim Horton’s can survive without them. I’m glad you’re treated well. It pains me to think about how much exploitation is in the industry.

          It’s a dream of mine (and a handful of friends) to start a commune / cooperative farming thing (closer to the hobby side of things) east of Toronto once we pool enough money, so insights into the industry are fascinating to me. And yeah, we know it’s going to be more work and recurring failures than we can possibly imagine (especially to start) but we’re determined and going to be diligent in research and preparation before we jump into it.

    • dohpaz42@lemmy.worldEnglish
      0·
      2 months ago

      You are not entitled to:

      1. minimum wage
      2. daily and weekly limits on hours of work
      3. daily rest periods
      4. time off between shifts
      5. weekly/bi-weekly rest periods
      6. eating periods
      7. three-hour rule
      8. overtime pay
      9. public holidays or public holiday pay
      10. vacation with pay

      WTF? That is insane what you are not entitled to. If you don’t mind my asking, can you not find another job than being a farmer?

      • SchmidtGenetics@lemmy.world
        0·
        2 months ago

        It’s usually family business, and they have a lot of write offs and incentives usually, so it prevents abuse of the system, but it also applies to non-arms length employees since farms trade work all the time as well, so bobs mid works for me and my kid works for him.

      • RoquetteQueen@sh.itjust.works
        0·
        2 months ago

        I chose to do it. I like it. I have a good boss who pays well and gives me a lot of freedom and flexibility. The vast majority of farm workers aren’t as lucky.

  • Rose Thorne(She/Her)@lemm.ee
    0·
    2 months ago

    Icing a cake takes time, especially when it’s one meant to feed between 90 and 100 people. We’re not trying to ruin your kids birthday when we need 24 hours notice for something that size, it’s that someone needs to take at least 2 hours to get it done, and we can’t magically make that happen on short notice and full days.

  • OutlierBlue@lemmy.caEnglish
    0·
    2 months ago

    At least try rebooting your computer before you contact I.T. It really does fix a lot of things. And don’t lie to us and say you already tried it once we get to your office.