Nemeski@lemm.ee to

Technology@lemmy.worldEnglish · 1 year ago

Most consumers hate the idea of AI-generated customer service

www.techspot.com

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Most consumers hate the idea of AI-generated customer service

www.techspot.com

Nemeski@lemm.ee to

Technology@lemmy.worldEnglish · 1 year ago

A majority (64%) of 5,728 people surveyed by Gartner in December 2023 said they would prefer companies not to use AI in their customer service. Additionally, 53%...

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conciselyverbose@sh.itjust.works
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1 year ago
Or maybe they just want their issues resolved.

Most people using customer service aren’t assholes.

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