A couple of years ago, QR-bills were introduced in Switzerland as a means to make payments easier. My bank provides an app to scan the QR codes, which I prefer not to install. The only other option they provide to scan the codes is to use the webcam. Am I supposed to print my digital bills to have my webcam scan them again? Just let me upload a goddamn screenshot.

  • tobogganablaze@lemmus.org
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    4 months ago

    I just checked and UBS online banking does allow uploading of a screenshot. No need to use the webcam. So that’s a problem specific to your bank.

  • th3dogcow@lemmy.world
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    4 months ago

    Take a photo of the QR code with your smartphone, or display the QR code on your phone, and scan the screen with your webcam. Problem solved.

      • th3dogcow@lemmy.world
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        4 months ago

        OPs bank has provided the solution. For whatever reason, they’re choosing not to use it. I think they’re making a mountain out of a molehill.

          • th3dogcow@lemmy.world
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            4 months ago

            That’s totally true. I do see where they have posted. I personally disagree that it is mildly infuriating though. We’re all allowed our own opinions. If I was working in tech support and had the OP call up, their actions would come across as mildly infuriating.

  • anywho@lemmy.world
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    4 months ago

    Buy a regular standalone USB webcam, and point it at the computer screen with the code in some corner.

    No printing required.

    Accept that you will require some workaround since you do not wish to install the QR app.

  • hendrik@palaver.p3x.de
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    4 months ago

    Send them a feature request. Honestly. I don’t think those annoyances will become less, unless enough people complain.