I’ve just finished getting my laptop set up the way I like it, including maximising the RAM and upgrading the screen. I opened it up to use it, and the screws on the hinge tore through the plastic.
To top it off, the plastic on the bottom of the laptop, the side that’s been removed here, has also broken.
My wife definitely didn’t drop the laptop while she was tidying up though…
EDIT: Apologies all, I’m having trouble with Lemmy today, and it’s not letting me reply.
I’ll try to reply tomorrow, but in the meantime;
It’s a Stonebook branded Clevo n751BU, a 7th gen i5. It’s held up respectably well until it appears to have been knocked in the corner where the hinge is. The plastics on both sides of the hinge have given out.
I’ve ordered a replacement base, but the palm rest which is pictured is not available anywhere that I can find. I’m going to dismantle the hinge to clean and oil it, then reassemble it slightly less tightly, and epoxy the screws into place. The reason for taking it apart in the first place was to add a third hard drive. It has an nvme drive, and I had two HDDs going spare that can hold my documents and music. They’re being synced now as I was having problems doing it remotely, but once they’re in they can be managed with Syncthing. The laptop shouldn’t need to come apart agin afterwards :)
I’ve been building and repairing computers and laptops for about 30 years, so I’m comfortable with completely stripping it, and can use it as an excuse to give everything a clean again. Short of replacing these HDDs with SSDs, there’s nothing else that can physically be upgraded, so I’m half tempted to glue it shut so that I don’t get tempted again :D
Yep, happens a lot, I’ve got a cute little pair of nuts that replaced the inserts in my thinkpad
Used to do laptop repair. It’s insane how often this happens with the crappy plastic shells.
Cheap laptops don’t hold up. I’ve seen so many broken devices which the screen just breaks off
ooh my old laptop had a problem like this too, but instead of ripping off it just got so rigid it would probably completely destroy the whole hull if i tried to force it open, to “fix” it, me and my cousin just opened the laptop and (carefully /s) completely removed the hinges (or at least the part of it that connects to the base of the laptop), now it is right beside me here hosting a jellyfin server with the screen being propped up only by a wi-fi router >:3
That was going to be its fate if I couldn’t get the parts :)
HP?
seems like everyone is immediately suspecting HP, rightfully so… my HP also did this exact same thing and I had to epoxy it to the frame to get it back together
I’ve seen this issue on an MSI laptop. Looking into it I found the problem quite widespread. The hinge is way too tight and the mount point it weak
I used to work in a computer repair shop. Unfortunately this is a lot more common than you might think, and it’s almost always due to poor quality plastic and nothing to do with the end user. Sadly I’ve yet to see a case where this is covered under the warranty either, but it’s worth a shot if you want to go through the headache of their customer support.
You can try epoxy like someone else mention, but it comes with a few problems you might encounter. First you can’t put too much epoxy or it’ll spill over onto the computer components (which could damage them) and as a result it may not hold. Second, even if it does hold you’re putting it over screws, which means you most likely won’t be able to remove those screws down the road if you ever have to repair or upgrade it.
You could also just leave the laptop permanently open and never touch the hinge. Some people already this anyways with their devices so for them it’s not worth the hassle. As long as nothing else is damaged and you’re careful with it, this can work too.
Ultimately, the best solution is to just replace the plastic casing part where it ripped out of, which is usually either the housing around the keyboard and track-pad, or the one behind the LCD. Sadly because all the parts are likely made with poor quality plastic this is likely to happen again down the road. In your case it looks like the former, the housing around the keyboard. For some devices the keyboard isn’t easily removable from this housing, so it’s probably going to require you replace the keyboard as well, unless you like dealing with tiny rivets.
Oh, and you probably don’t need to replace the hinge itself. like I said it’s usually the brittle plastic in the housing that’s at fault, not the hinge seizing and refusing to move.
Did you open it without the backplate on?
Anyways this is crappy anti consumer design by the manufacturer.
Yes and no. The backplate was attached but broken, and I didn’t realise that the broken piece was where the third screw for the hinge was.
In fairness to the manufacturer, this is a 7th gen i5, and it was doing great until my wife ‘definitely didn’t drop it’ on the corner >.<
I don’t understand why you were downvoted for asking this question. I’ve literally watched techs cause this damage by trying to open the lid with the back cover screws removed.
Most laptops have at least one screw on each side that goes through both the back cover and the lid. If the hinge is normally affixed with 3 screws and you open the lid with one missing, each mount is taking on that extra stress.
Best practice is to reinstall those screws before opening the lid with the back cover removed.
I broke a hinge myself that way, learned it the hard way
Laptop hinges are the worst, cant imagine how many laptops I’ve seen with cracked plastics where the hinges are.
That sucks.
Happened with my previous laptop and couldn’t find replacement parts unfortunately.
I’ve managed to find a replacement base, as that was broken too, but not this part. It looks like I should be able to fix it with some epoxy though :)
Honestly, this looks like it would be repairable with the appropriate sized heat-press insert, and a longer screw. Granted, things are pretty tight in that area; but it looks like there is enough beef left on the underside to repair this ‘properly’.
Oh I hate these shitty joints that are designed to fail eventually. It’s just not made to last.
Counterpoint, sometimes stuff is designed to break so something else more critical of expensive to replace does not.
Sure, but in this case that’s just not true
This is why if you need a budget laptop get something from a used business line like lenovo thinkpad dell latitude and hp elitebooks these will have far better quality and be (in some cases) more easy to repair
In fairness to them, this is a Stonebook branded Clevo laptop, and it’s a 7th gen i5, so it’s been doing well :)
JB weld epoxy might be a good choice if you either don’t plan on replacing the screen again, or to recreate the holes and patch the cracks if you pull it all the way apart again. I did it to the back of a tv when the vesa screw mounts ripped and it held for another 5 years.
I’ve been looking at replacing the mounts with brass ones, but as it’s an old laptop, I should be able to get a replacement case for around £40. I don’t really want to spend any more, but if I can get the case I’m going to go down that route :)
For sure take the case if it’s affordable! It’ll look much nicer afterwards too
HP by chance? Had this happen to a 360 HP laptop (and I almost never used that functionality!), repaired by replacing the backside of screen where it screws in. This of course required disassembling the whole damn laptop I was horrified by how cheap it was and now have a ThinkPad T480.
My HP’s hinge broke, too. I had to pack the entire back of the case with putty in order to fix it, and it’s still not quite right.
This happened on a decent spec’d HP laptop I bought my mom a couple years back. No easy way to repair without ordering new hinges that were impossible to find and the PC repair shop quoted over $500 repair on a $700 laptop when it was new.
Now she just leaves the laptop open in the 180 degree position with the laptop being held into a stand & bungie cord strapped to it to prevent it from falling foward. It is now a desktop PC and no longer a laptop.
I assume she’s using a separate keyboard/mouse, right? Though I’m enjoying the mental picture of someone trying to touch type on a vertical keyboard.
I did not want to deal with the remote IT support of it all, so I plugged in a mouse/keyboard and a second monitor to make it more like a desktop PC setup, lol.
That’s the way to do it. I used a broken laptop like that as my daily driver for a few years after losing my desktop and being unable to replace it.
I was debating doing something similar, and putting it behind the TV to replace the Fire Stick, but I’ve found what looks like compatible plastics on ebay. My base has broken quite badly too, so replacing both is going to be my best bet.
Daft question, but have you tried ebay for the hinges, or a spares or repairs listing?
I gave it a very short search back when it broke last year. I went with the cheapest way to get it back up and running which was just convert it to a desktop. She never goes anywhere with a laptop in the first place so there was no need to make it portable again.
She’s retired and just used it to surf the web. A Chromebook would work perfectly for her if she was not dead set of having Excel for her recipes and bill tracking.
Fair enough :)
She sounds similar to my mother. She’s got a laptop that never moves too, but refuses to consider a desktop 🤷🏻♂️
You could also just keep it closed and set it to do nothing on screen close. Then enable WoL.
My work laptop lives under my router, and I just remote into it daily.
