An Irish man sued Microsoft after MSN circulated an AI article falsely accusing him of sexual misconduct, per a New York Times investigation.
  • anton@lemmy.blahaj.zoneEnglish
    0·
    5 months ago

    While that works for “news agencies” it’s a free money glitch when used in a customer support role.

    • henfredemars@infosec.pubEnglish
      0·
      5 months ago

      Pretty sure an airline was forced to pay out on a fake policy that one of their support bots spouted.