The battery of my Pixel 6 started to bloat and leak last week. I contacted support. After a bit of back and forth where they asked me to provide proof of purchase and pictures of the phone, they sent me a brand new Pixel 6 and told me to just recycle the old one.
I reported the issue on Tuesday, received the new phone on Friday. That’s not bad support for a 4 year old device that’s long out of warranty. I fully expected them to tell me to go F my self.
They are doing free battery replacements. So at least they’re doing the right thing.
The battery of my Pixel 6 started to bloat and leak last week. I contacted support. After a bit of back and forth where they asked me to provide proof of purchase and pictures of the phone, they sent me a brand new Pixel 6 and told me to just recycle the old one.
I reported the issue on Tuesday, received the new phone on Friday. That’s not bad support for a 4 year old device that’s long out of warranty. I fully expected them to tell me to go F my self.