How is this even possible in 2024? I realize Rochester isn’t exactly a major metropolis, but we’re in the middle of town! It’s not like they’re relying on Hughesnet or something.

Also, it’s not that they’re cheaping out on us either. The owners live upstairs. This is a duplex.

  • phoenixz@lemmy.ca
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    6 months ago

    I just saw the “radio link internet” there

    If your internet is beamed in over some radio signal somewhere then yeah, I get why it’s so shitty. Wait until it starts raining!

  • Glytch@lemmy.world
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    6 months ago

    Mother Mayo won’t let the people living here have nice things. All infrastructure funding must go to the hospital so they can stay one the top medical centers in the world, while the city around them crumbles. Everything goes to the Destination Medical Center.

  • gregorum@lemm.ee
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    6 months ago

    if the listing advertised “high-speed internet” or anything with the wording “high-speed”, then i’d call AirBNB and complain until i either got a partial refund or a rebooking elsewhere. Rate 1-star and post as many complaints as possible on as many social media outlets as possible with the full name of the AirBnB host. Name and Shame.

    Basically, be as big a nightmare as possible (without getting kicked out) until either it gets fixed or until you get enough money back to make you feel better.

    • Flying Squid@lemmy.worldOP
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      6 months ago

      I’m here with my mother (also mildly infuriating) who chose it and is paying for it, so I’ll have to talk to her about it, thanks.

      • gregorum@lemm.ee
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        6 months ago

        i don’t see how that changes anything. in fact, i might be more outraged, as they’re taking advantage of your poor, sweet, elderly mother, which is exactly how you should put it in every single complaint call, email, and social media post.

    • Neato@ttrpg.network
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      6 months ago

      50 up is pretty much the max I’ve seen most plans. Most ISPs just don’t allocate Jack for it.

    • warm@kbin.earth
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      6 months ago

      Or, hear me out, they could just be a polite human and ask about the issue before jumping to conclusions? It could be a simple case of them restarting the network to fix it. Throwing a tantrum over this without any other information or communication is just pathetic, why would that be your gut reaction?

      • Flying Squid@lemmy.worldOP
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        6 months ago

        Yeah, not doing that. In fact, if I don’t have to see or talk to them the entire time I’m here, I’ll be happy about that part of this trip. I didn’t particularly want to stay in an AirBnB in the first place, but I’m not the one paying. I would have honestly been fine with a Motel 6 or whatever.

      • Alimentar@lemm.ee
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        6 months ago

        It’s actually crazy how many adults are entitled children who do know how to deal with issues

        Acting like that can very easily backfire

        • warm@kbin.earth
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          6 months ago

          Yeah… even if the people are dickheads, why go through the effort to stoop to their level, just move on with your life.

        • gregorum@lemm.ee
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          6 months ago

          a person is entitled to what they paid for. they are also entitled to complain when they get ripped off.

          but, sure, you can just roll over and get taken advantage of. sounds very “adult”.

          enjoy that.

          • dohpaz42@lemmy.world
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            6 months ago

            Making their life a living hell is a far cry from complaining. What you suggested is childish, petty, and probably would get OP banned from AirBNB.

            • gregorum@lemm.ee
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              6 months ago

              there is nothing childish nor petty about demanding to get what one paid for. and complaining to AirBnB about it while also posting one’s dissatisfaction publicly isn’t going to get anyone banned.

              I didn’t advise doing anything illegal nor did i advise harassing anyone.

              • Spacemanspliff@midwest.social
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                6 months ago

                My dude you said you’d make their life living hell, the fact that you don’t consider that harassment says a lot about the kind of person you are. No wonder you’re so unhappy.

                • gregorum@lemm.ee
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                  6 months ago

                  You imagine me as unhappy because it services your position to do so.

                  I get what I pay for. I’m quite happy. If you can’t find it possible to believe me, that’s your own problem.

    • Flying Squid@lemmy.worldOP
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      6 months ago

      Re you’re edit: I’m not here on vacation, I’m here to go to the Mayo clinic. But they close up at 3, so it would be nice to come back to decent wifi. Thankfully, I realized I can just use my phone as a hotspot. The only problem is my iPhone and my Mint Linux notebook won’t play nice, so I have to tether one to the other via USB to get it to work rather than via the WiFi connection. No idea why, but it won’t get to the authentication part when I connect to the WiFi. But that’s better than what I had before.

      • gregorum@lemm.ee
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        6 months ago

        to me, that makes it even more egregious. i’d send them a bill for your data plan, and i’d also browbeat them for putting someone critically ill, who is visiting the mayo clinic, until they got the issue fixed immediately.

        some people think they can take advantage of people like you and your mother, and i’d make sure they never did that again, not to anyone, ever.

        i’d get on the phone with AirBnB and be such a unimaginable nightmare, that they’d do anything just to shut me up.

        i’ve been extremely successful at this.

        edit: i once had a similar issue at a crappy hotel with bad internet service. i called their corporate office and threatened a federal lawsuit and had a lawyer buddy of mine throw some legalese at them (an obvious bluff). had them shook. 5 minutes later, the “we can’t do anything” magically turned into “oh, we fixed the problem” and my internet speed was magically fixed.

        sometimes, you just havae to out-asshole the asshoels to get what you paid for.

        • Flying Squid@lemmy.worldOP
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          6 months ago

          Thankfully, I have unlimited data, so it’s not a cost issue. Just a bit irritating that I had to resort to this.

          Also, I really don’t think they’re trying to take advantage of us. Someone else said that this is some rural ISP that for some reason people in much of Rochester use.

          • gregorum@lemm.ee
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            6 months ago

            well, that’s why i mentioned the listing, and whether it advertised “high-speed” internet. if it didn’t, this whole thing might be moot.

  • lengau@midwest.social
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    6 months ago

    On the one hand, this is normally fine at an Airbnb because you should be on vacation and thus out and doing stuff.

    On the other hand, you’re in Rochester, MN, and I’d imagine the main reason people would get an AirBNB there is to be near family who are inpatient, so the hosts should be catering to that…

  • partial_accumen@lemmy.world
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    6 months ago

    If indeed the service is provided by “Radio Link Internet” as listed in your screenshot, the owner can likely fix the speed to “better” with a single phone call RIGHT NOW with the $30 more per month subscription fee to the $85 30mbps down / 10mbps up instead of what they’re probably on the $55 service plan.

    Judging from the info on your screenshot this looks like this is a WISP. Meaning if you go outside the building there is likely a small tower with an antenna on it that is aimed parallel to the ground. In the days of ISDN, these were amazingly better. In the days of fiber or even Starlink these are pretty abysmal.

    • stackPeek@lemmy.world
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      6 months ago

      What?

      How is the availability of high-quality internet a first world problem? I live in a developing country and it’s way better than this LoL

      • CanadaPlus@lemmy.sdf.org
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        6 months ago

        Well, there are countries where it’s still bad. Africa usually isn’t great, IIRC. Really geography has a big influence, it’s all about cost of a cable vs. possible rate of return from subscribers. Even Australia and NZ have had struggles with that.

        Then again, I haven’t checked recently and it’s rapidly improving. Things like Starlink are available too now.

    • Flying Squid@lemmy.worldOP
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      6 months ago

      First world? I just looked up Lagos, Nigeria. 10-50 mbps.

      So it sounds to me more like an lots of the world problem.

      • IamAnonymous@lemmy.world
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        6 months ago

        You just picked out a few countries. My point is there are people who live with worse internet speeds.

        • Mr_Dr_Oink@lemmy.world
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          6 months ago

          Dumb argument, its all relative.

          Of course there are people who have it worse. But that doesnt invalidate the frustrations of people who dont. A 1st world problem isnt less valid than a third world poblem.

          In the 1st world, you often need a reliable internet connection to do almost everything. From ordering food to applying for a job. Even some work is only offered remotely and therefore it is a requirement.

          If you dont have the internet in a 1st world country you will fall behind and lokely end up poor and struggling.

          In some third world countires, assume these same issues sont exist.

        • Flying Squid@lemmy.worldOP
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          6 months ago

          A few countries? I picked one city in one country. A third-world country. To show that this is not a problem just in developed nations.

          And I know there are people with worse internet speeds. There are people without electricity or running water. Should I not complain if I come to an AirBnB and there’s no electricity or running water because it’s a “first world problem?”

  • gkpy@feddit.de
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    6 months ago

    meanwhile random residential internet speeds in tokyo beating out every consumer connection available in my area (and country I assume): librespeed result for tokyo shows 147Mbps down, 153Mbps up

    • lud@lemm.ee
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      6 months ago

      Damn 20 ms ping.

      Edit: Wait, you are probably just on WiFi.

      • datavoid@lemmy.ml
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        6 months ago

        Is 20 bad or good? I feel like having lower ping than that is impossible in Canada

        • NotAnArdvark@lemmy.ca
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          6 months ago

          That’ll depend on the server you’re connecting to to test your speed, and also if you’re using wifi.

          Shaw (in Western Canada) seems to route everything through Seattle so there’s like a built-in 20 millisecond delay for every destination.

        • lud@lemm.ee
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          6 months ago

          Imo it’s not great but it’s not terrible either.

          I would personally consider it bad if I got 20 ping on my personal desktop that’s using ethernet and the home is connected using fiber. I would expect something closer to 1-5 ms.

          If I had 20 ms on WiFi I wouldn’t complain.

  • willow@lemmy.blahaj.zone
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    6 months ago

    I’m nearby rochester and used to have radiolink. Honestly you’re lucky it works. Never had a worse experience with an isp before

  • mechoman444@lemmy.world
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    6 months ago

    Ya. Most vacation rentals will have Internet like this. They don’t want you pirating or downloading potentially illegal materials.

    It’s enough to watch Netflix and Google shit and that’s about it.

      • mechoman444@lemmy.world
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        6 months ago

        Sometimes it is. Depends on what Netflix is doing. But you’re right, I usually just use my own hotspot when traveling.

      • CanadaPlus@lemmy.sdf.org
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        6 months ago

        Yeah, video is heavy, so that’s kind of surprising if so. I guess I can kind of stream a video over Tor, which is testing at 2 down right now, although usually only in low resolution.

        Compression is amazing.

      • Mr_Dr_Oink@lemmy.world
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        6 months ago

        I dunno, 3 megabits works out to about 0.375 megabytes per second. So its slow.

        That seems like a limiter has been applied. Probably on the router. I dont think there are internet providers out there still offering adsl speeds like this. You would need around 5Mbps to watch HD on netflix.

        Might be worth finding the actual router and getting the log in details from the sticker on the bottom/back and logging in to see if you can disable it.

        • CanadaPlus@lemmy.sdf.org
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          6 months ago

          Hmm. Would that get you in trouble with AirBnB? I guess it’s possible they wouldn’t notice if you put it back, but it’s a risk.

        • dingus@lemmy.world
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          6 months ago

          If someone is savvy enough to have done this, surely they would have changed the password as well? Worth a shot tho, I suppose!

          • Mr_Dr_Oink@lemmy.world
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            6 months ago

            I guess if you werent savvy enough to do it you could follow a guide. My dad does alot of tech stuff by following guides but if it ever goes wrong he cant fix it becaise he doesnt know what he did, he just follows the steps.

            I have to fix it instead.

        • Flying Squid@lemmy.worldOP
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          6 months ago

          I’m tethering to my phone. Thankfully, I have an unlimited data plan. Tethering gives me about 60 mbps, which is still slower than I’m used to but at least I can do things like watch YouTube videos.

            • Flying Squid@lemmy.worldOP
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              6 months ago

              I do not believe that is the case with our plan, but thanks.

              Edit: Come to think of it, I know it isn’t because my daughter has had to do her online school video lessons via tethering when the power has gone out.

    • skuzz@discuss.tchncs.de
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      6 months ago

      Your average landlord isn’t going to even be thinking or caring about “piracy”. They only care about their bottom line.

  • Hideakikarate@sh.itjust.works
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    6 months ago

    I both love and hate that app because it has shown me how absolutely abysmal cellular speeds are at “peak” hours (which recently has expanded to most of the waking hours). Some days the test can’t even progress because the towers (I’m guessing) are so congested with other people trying to enjoy their lunch break. On the other hand, I love seeing the 5G-UW pop up on the phone and getting 2gb download speeds. I don’t see it often enough.