CrowdStrike offers a $10 apology gift card to say sorry for outage | TechCrunch
techcrunch.com
Several people who received the CrowdStrike offer found that the gift card didn't work, while others got an error saying the voucher had been canceled.
    • dinckel@lemmy.world
      0·
      3 months ago

      Not only that, but usually to activate these cards, you have to spend upwards of double what the card is worth too, and the fees cannot be included in the total

      • verity_kindle@sh.itjust.works
        0·
        3 months ago

        Like amzn, they make sure you get minimum joy, even from a gift, because you’re going to spend a chunk of mom’s gift card balance on shipping. The “shipping included on sub total of X amount” is going to be cancelled by online retailers within a year, I’m calling it now. Are we sure that cheapstrike and amzn aren’t run by the same AI, one that self awareness drove mad?

  • subignition@fedia.io
    0·
    3 months ago

    I can’t believe this isn’t satire. I hope these incompetent fuckers get sued into bankruptcy

    • MataVatnik@lemmy.world
      0·
      3 months ago

      I straight up thought it was satire. How can you be so fucking detached. Basically caused the biggest information infrastructure disruption in human history, probably billions in losses, and then be like “my bad lol here’s a giftcard”.

      • anivia@lemmy.ml
        0·
        3 months ago

        Basically caused the biggest information infrastructure disruption in human history

        Do we have any solid data on that yet? I have my doubts that this caused more damage than WannaCry did a few years ago, especially since it’s reversible without the need of a backup

        • MataVatnik@lemmy.world
          0·
          3 months ago

          Brother, or sister, I know fuck all about information technology. You make a good point and definitely know way more about this than i do. But I will say this, I don’t think wannacry disrupted millions of peoples travel plans all at once. so maybe less damage, but I think it was Hella more disruptive to the general population .

        • Ænima@lemm.ee
          0·
          3 months ago

          I bet the Onion had an article about Crowdstrike offering the world a pizza party and expired Bed Bath & Beyond coupons to say they’re sorry. Real life might be quicker than satire, it seems!

    • sanpo@sopuli.xyz
      0·
      3 months ago

      I’m still not sure. It’s hard to believe anyone at their company would OK this idea.

      Are they actually trying to deliberately kill their brand?

    • David_Eight@lemmy.world
      0·
      3 months ago

      There’s definitely some clause with the $10 gift card that says you can’t sue them if you actually take one lol.

  • pelespirit@sh.itjust.works
    0·
    3 months ago

    Holy shit, they also cancelled it. Lmao

    On Wednesday, some of the people who posted about the gift card said that when they went to redeem the offer, they got an error message saying the voucher had been canceled. When TechCrunch checked the voucher, the Uber Eats page provided an error message that said the gift card “has been canceled by the issuing party and is no longer valid.”

  • kristoff@infosec.pubEnglish
    0·
    3 months ago

    This is a typical mail a phishing campaign would send out, and we have already said to people "never believe this kind of messages. They are all fake.

    Now, if a genuine company sends out mails with a genuine gift-cards (what the article on techcrunch seems to indicate) … this is NOT helpfull at all!!!

    And that comming from a cybersecurity company (rolling-eyes)

    • ChaoticNeutralCzech@lemmy.ml
      0·
      3 months ago

      Buy a $10 Xbox gift card and send us the code so that we can activate it. Then you get back to the shop and get $20 in cash - $10 for returning the card and $10 from us. We’ll pay the tax, too.

  • some_guy@lemmy.sdf.org
    0·
    3 months ago

    Only redeemable for CrowdStrike credits and only at participating locations.*

    * No locations are participating at this time.

  • Jo Miran@lemmy.ml
    0·
    3 months ago

    I expect these clowns to lose most of their market share within two years and get sued to oblivion.

    My firm bills by the hour and so far I think we are at 10+ billing hours per consultant wasting time with client tech support trying to get back on our VDIs. Nevermind how much time is being wasted doing the work through work arounds. My guess is that our firm alone will bill for about $100,000 extra this month while having accomplished less than normal. I am sure Crowdstrike’s gift card will fix it though.

    • delirious_owl@discuss.online
      0·
      3 months ago

      They’re backed by the US government. They have a backdoor into most endpoints on many international corporate computers. And CS is behodent to US laws for NSLs.

      This is an incredible asset to the US intelligence community. They won’t let CS go out of business.